Purchasing & Purchase Orders
Create and manage purchase orders to replenish your inventory. The Purchasing feature streamlines your ordering process, tracks deliveries, and helps you maintain optimal stock levels.
Create and manage purchase orders to replenish your inventory. The Purchasing feature streamlines your ordering process, tracks deliveries, and helps you maintain optimal stock levels.
Plan Requirement: Purchasing is available on Professional and Enterprise plans. You’ll also need Suppliers to use Purchasing.
Tip: You can use Purchasing on its own to manage orders and track costs. If you also have Inventory, your stock levels will update automatically when you receive deliveries.
What Is Purchasing?
Purchasing in TypeMenu helps you:
- Create purchase orders: Order products from your suppliers
- Track order status: Monitor orders from draft to received
- Manage deliveries: Record when stock arrives
- Control costs: Track spending and monitor order values
- Maintain inventory: Keep stock levels optimal
Accessing Purchasing
From the Dashboard
- Click “Purchasing” in the main navigation
- View the purchasing dashboard with key metrics
- Access purchase orders and receipts
Purchasing Dashboard
The dashboard provides an overview of your purchasing activity:
Quick Stats
- Open Purchase Orders: Orders awaiting delivery
- Open Purchase Receipts: Deliveries to be processed
- Total Suppliers: Number of active suppliers
- This Month’s Value: Total spending this month
Quick Actions
From the dashboard, access:
- Purchase Orders: View and manage all orders
- Purchase Receipts: Process incoming deliveries
- Suppliers: Manage supplier relationships
Purchase Orders
What Is a Purchase Order?
A purchase order (PO) is a formal request to a supplier for products. It includes:
- Which supplier you’re ordering from
- What products you need
- Quantities and pricing
- Expected delivery date
- Order reference and notes
Purchase Order Statuses
| Status | Meaning |
|---|---|
| Draft | Being created, not yet sent to supplier |
| Issued | Sent to supplier, awaiting delivery |
| Received | Products have been delivered |
| Cancelled | Order cancelled, won’t be fulfilled |
Viewing Purchase Orders
Accessing the Order List
- Go to Purchasing
- Click “Purchase Orders”
- View all orders with key details
Order List Information
- Reference: Order number or reference
- Supplier: Who the order is for
- Status: Current order status
- Expected Date: When delivery is expected
- Total: Order value
Filtering Orders
- Search: Find orders by reference number
- Status filter: Show Draft, Issued, Received, or Cancelled orders
Creating a Purchase Order
Step 1: Start a New Order
- Go to Purchasing > Purchase Orders
- Click “New Purchase Order”
- Fill in the order details
Step 2: Select Supplier
Choose the supplier you’re ordering from:
- Only suppliers with linked products (SKUs) appear
- The supplier’s products become available to add
Step 3: Order Details
Basic Information:
- Reference: Your order reference number (optional, auto-generated if blank)
- Expected Date: When you expect delivery
- Location: Which location will receive the stock
- Currency: Transaction currency (defaults to supplier’s currency)
- Notes: Special instructions or comments
Step 4: Add Line Items
Add products to your order:
- Click “Add Item” or search for products
- Select products from the supplier’s catalogue
- Enter quantities
- Review unit costs and line totals
Line Item Details:
- Product/Variant: What you’re ordering
- Quantity: How many units
- Unit Cost: Price per unit (from supplier pricing)
- Line Total: Quantity × Unit Cost
Step 5: Review Order Summary
Before saving, review:
- Total Items: Sum of all quantities
- Line Items: Number of different products
- Subtotal: Total before tax
- Tax: Applicable taxes
- Grand Total: Final order value
Step 6: Save the Order
- Save as Draft: Keep editing later
- Save and Issue: Send to supplier
Purchase Order Details
Click any order to view full details:
Line Items
Complete list of ordered products:
- Product and variant names
- Quantities ordered
- Unit costs
- Line totals
Order Summary
- Total items and line count
- Subtotal, tax, and grand total
- Financial breakdown
Supplier Information
- Supplier name
- Contact details link
Order Information
- Reference number
- Current status
- Expected delivery date
- Receiving location
- Currency
- Notes
Editing a Purchase Order
When You Can Edit
- Draft orders: Fully editable
- Issued orders: Limited editing
- Received/Cancelled: Cannot be edited
Making Changes
- Open the purchase order
- Click “Edit Order”
- Modify details, add/remove items
- Save changes
What You Can Edit
- Reference number
- Expected date
- Location
- Notes
- Line items (quantities, products)
Purchase Order Workflow
Typical Workflow
-
Create Draft
- Add products and quantities
- Review pricing
- Add notes or instructions
-
Issue Order
- Finalize the order
- Send to supplier (manually)
- Status changes to “Issued”
-
Receive Delivery
- When products arrive
- Create a purchase receipt
- Status changes to “Received”
Cancelling Orders
If an order won’t be fulfilled:
- Open the purchase order
- Change status to “Cancelled”
- Add notes explaining why
Purchase Receipts
What Is a Purchase Receipt?
A purchase receipt records when products arrive from a supplier. It:
- Confirms what was delivered
- Updates inventory quantities
- Records any discrepancies
Creating a Receipt from a Purchase Order
- Open the issued purchase order
- Click “Receive”
- Enter quantities actually received
- Note any discrepancies
- Complete the receipt
Recording Discrepancies
When received quantities differ from ordered:
- Short delivery: Note missing items
- Over delivery: Record extra items
- Damaged goods: Document and report
Purchasing Settings
Configure how purchasing works for your business.
Accessing Purchasing Settings
- Go to Settings
- Click “Purchasing”
Inventory Tracking Settings
These settings control how stock levels are managed. If you don’t have Inventory, you can skip this section — your purchase receipts will still work, just without automatic stock updates.
Enable Inventory Tracking
- Master switch for inventory tracking
- When disabled, no stock adjustments occur even for tracked products
Low Stock Threshold
- Default threshold for low stock warnings
- Items below this level are flagged
Notify on Low Stock
- Receive notifications when stock falls below threshold
- Sent to business owners and managers
Auto-disable Out of Stock Products
- Automatically hide products when stock reaches zero
- Products reappear when restocked
How Inventory Tracking Works
Inventory operates at three levels:
- Business level: These settings enable/disable tracking globally
- Product level: Each variant can have tracking enabled individually
- Location level: Stock is tracked per location
Stock Flow:
- Order placed → stock is committed
- Order completed → committed stock is deducted
- Order cancelled → committed stock is returned
Best Practices
Creating Purchase Orders
- Check stock levels first: Review what’s actually needed
- Set realistic dates: Account for supplier lead times
- Add notes: Include delivery instructions or special requests
- Review before issuing: Verify quantities and pricing
Managing Orders
- Track open orders: Regularly review pending deliveries
- Process receipts promptly: Update inventory when stock arrives
- Record discrepancies: Document any issues for supplier follow-up
- Archive old orders: Keep records but remove clutter
Supplier Management
- Keep pricing current: Update costs when they change
- Review performance: Track delivery reliability
- Maintain relationships: Communicate regularly with key suppliers
Permissions
Access to purchasing requires appropriate permissions:
| Permission | What It Allows |
|---|---|
| View Purchase Orders | See order list and details |
| Create Purchase Orders | Create new orders |
| Edit Purchase Orders | Modify draft orders |
| Delete Purchase Orders | Remove orders |
| Issue Purchase Orders | Send orders to suppliers |
| View Purchase Order Statistics | See purchasing metrics |
| View Purchase Receipt Statistics | See receipt metrics |
Contact your administrator if you need purchasing access.
Troubleshooting
Can’t Access Purchasing
- Check your plan: Purchasing requires both Purchasing and Suppliers — check your plan includes both
- Check permissions: Ensure you have the right permissions to access Purchasing
Can’t Create Purchase Order
- Check your plan: Verify Purchasing is included
- Check permissions: Ensure you have create permission
- Verify suppliers exist: Need at least one active supplier with SKUs
No Products Available to Add
- Link products to supplier: Products must be added as supplier SKUs
- Check supplier is active: Inactive suppliers can’t receive orders
- Verify product tracking: Products may need inventory tracking enabled
Stock Not Updating After Receipt
- Do you have Inventory?: Stock updates only happen if you have Inventory — without it, receipts are recorded but stock levels won’t change
- Complete the receipt: Ensure the receipt is fully processed
- Check inventory tracking: Verify tracking is enabled at business and product level
- Verify location: Stock updates apply to the specified receiving location
Order Total Seems Wrong
- Check unit costs: Verify supplier pricing is correct
- Review quantities: Ensure quantities are accurate
- Check tax settings: Verify tax configuration
Related Guides
- Inventory - Stock management and tracking
- Suppliers - Managing supplier relationships
- Products - Product setup including inventory settings
Effective purchasing management helps maintain optimal stock levels while controlling costs. Create purchase orders proactively based on stock levels and demand patterns to avoid stockouts and overordering.