Account Settings

Manage your personal account preferences, profile information, and security settings. These settings are specific to your user account and don’t affect your restaurant’s business settings.

Profile Information

Update your personal details and contact information used throughout the system.

Updating Your Name

• Where to find it: Settings → My Account → Profile section
• What it affects: How you’re displayed throughout the system
• When to update: Name changes, preferred name updates
• Requirements: Must be your real name for account verification

Email Address Management

Changing Your Email

• Process: Enter new email address and save
• Verification required: You’ll need to verify the new email
• Old email still works: Until you verify the new one
• Account access: Uses whichever email is currently verified

Email Verification

• Why required: Ensures account security and communication
• How it works: Click link in verification email
• What happens: Account fully activated with verified email
• Resend option: Available if verification email not received

Password Security

Keep your account secure with strong password practices.

Changing Your Password

Requirements

• Current password: Must enter your existing password for security
• New password: Must meet security requirements
• Confirmation: Re-enter new password to prevent typos
• Minimum length: Typically 8+ characters

Step-by-Step Process

1. Go to Settings → My Account
2. Open the Password section
3. Enter current password
4. Enter new password twice (new and confirm fields)
5. Click “Save password”
6. Success message confirms the change

Password Best Practices

Strong Password Creation

• Length: 12+ characters preferred
• Complexity: Mix uppercase, lowercase, numbers, symbols
• Unpredictable: Avoid common words or patterns
• Unique: Don’t reuse passwords from other accounts

Security Tips

• Regular changes: Update every 3-6 months
• Don’t share: Never give your password to others
• Use password manager: For secure storage and generation
• Two-factor authentication: Enable when available

Appearance Settings

Customise how the interface looks and feels for your preferences. Note that storefront branding (logos, colours, fonts) is managed separately in Branding Settings.

Theme Selection

Light Theme

• Clean, bright interface
• Easy on eyes in well-lit environments
• Traditional desktop application look
• Best for: Office environments, daytime use

Dark Theme

• Easy on eyes in low light
• Reduces eye strain during night shifts
• Modern, sleek appearance
• Best for: Evening work, low-light environments

System Theme

• Automatic switching based on your device settings
• Follows OS preference (Windows/Mac/iOS/Android)
• Seamless experience across devices
• Best for: Multiple devices or changing environments

How to Change Theme

1. Go to Settings → My Account
2. Open the Appearance & Hints section
3. Click your preferred theme (Light, Dark, or System)
4. Changes apply immediately
5. Setting saves automatically

Notification Preferences

Configure how you receive notifications within the admin panel. These are personal preferences that only affect your account.

Panel Notifications

Toast Notifications

• What it does: Shows popup notifications when new orders arrive or order status changes
• When to enable: When you want immediate visual feedback about orders
• Best for: Active order management during business hours

Audible Alerts (Kitchen Screen)

• What it does: Plays a sound alert when new orders arrive on the kitchen display
• When to enable: When running the kitchen display screen
• Best for: Busy kitchens where visual notifications might be missed

Browser Notifications

• What it does: Sends browser notifications when the admin panel tab is open
• Requires: Notification permission from your browser
• Permission status: Shows whether permission is granted, denied, or not yet requested
• How to enable:
  1. Toggle on Browser Notifications
  2. Click “Request Permission” if prompted
  3. Allow notifications in your browser popup

Background Push Notifications

Receive notifications even when your browser is closed - ideal for staying informed about new orders.

• What it does: Sends push notifications to your device even when you’re not viewing the admin panel
• Browser support: Chrome, Firefox, Edge (not all browsers support this feature)
• Subscription: You can subscribe or unsubscribe at any time
• Status indicator: Shows whether you’re currently subscribed

How to Enable Push Notifications

1. Go to Settings → My Account
2. Scroll to Background Push Notifications (in the My Notifications section on the Notifications settings page)
3. Click “Enable Push Notifications”
4. Allow permission if prompted by your browser
5. Status changes to “Subscribed”

Hints and Tips

Control the helpful hints that appear throughout the admin panel to guide you through features.

Show Hints

• On: Display contextual hints and tips as you navigate the admin panel
• Off: Hide all hints for a cleaner interface
• Best for: New users should keep hints on; experienced users may prefer them off

Reset All Hints

If you’ve dismissed hints but want to see them again:

1. Go to Settings → My Account
2. Open the Appearance & Hints section
3. View dismissed hints count - shows how many hints you’ve dismissed
4. Click “Reset Hints” to restore all dismissed hints
5. Hints reappear as you navigate the admin panel

Account Security

Session Management

• Automatic logout after periods of inactivity
• Device tracking for security monitoring
• Remote logout capability for lost devices
• Login notifications for new device access

Account Recovery

• Email verification for password resets
• Security questions may be used for verification
• Account lockout protection after failed attempts
• Support contact for account recovery assistance

Privacy Settings

Data Usage

• Account data used only for system functionality
• Communication preferences for notifications and updates
• Data retention policies for account history
• Export options for your data (where available)

Communication Preferences

• Marketing emails opt-in/opt-out options
• System notifications essential updates only
• Newsletter subscriptions separate from account emails
• Contact preferences for support communications

Multi-Device Usage

Device Management

• Login tracking shows recent device activity
• Remote logout for suspicious or lost devices
• Device limits may apply for security
• Trusted devices for easier access

Data Synchronisation

• Settings sync across devices when logged in
• Bookmark preservation between sessions
• Preference memory for personalised experience
• Offline capability where available

Troubleshooting

Profile Update Issues

If changes don’t save:

• Check form validation - required fields must be completed
• Verify email format - must be valid email address
• Check for duplicates - email must be unique in system
• Network connection - ensure stable internet

Password Change Problems

If password won’t update:

• Current password must be entered correctly
• New password requirements - check complexity rules
• Confirmation match - both new password fields identical
• Recent changes - may need to wait between updates

Appearance Not Changing

If theme doesn’t apply:

• Browser refresh - may need page reload
• Cache clearing - browser cache interfering
• Cookie settings - ensure cookies enabled
• Multiple tabs - changes may not sync instantly

Email Verification Issues

If verification email doesn’t arrive:

• Check spam/junk folder - often filtered there
• Correct email address - verify spelling in profile
• Resend option - use the resend link provided
• Email provider blocks - check with your email service

Account Support

Getting Help

• Profile issues: Contact support with account details
• Security concerns: Immediate response for security issues
• Technical problems: Include error messages and browser info
• Feature requests: Feedback on settings improvements

Account Deletion

• Data export option before deletion
• Confirmation process to prevent accidents
• Data retention policies apply
• Support contact for deletion requests

Remember: Your account settings are personal to you and help customise your experience. Keep your information current and your password secure for the best experience!