Deals

Deals let you create automated discounts that apply based on order contents, customer type, time of day, and more. Whether you're running a limited-time offer, weekday special, or reward for logged-in users, deals give you full control over the logic behind promotions.

Deals are managed using a guided wizard. Any time you create or edit a deal, you’ll step through the full setup process.

Deal Types

When creating a deal, you’ll choose from one of the following types:

• Percentage Off Cart – A % discount applied to the subtotal
• Fixed Amount Off Cart – A set discount (e.g. £5 off)
• Free Delivery – Removes the delivery charge for qualifying orders

Basic Settings

• Deal Name – This is shown on the storefront and order summary
• Priority – Lower numbers run first if multiple deals apply
• Exclusive Deal – If enabled, no other deals will apply when this one does
• Active – Must be toggled on for the deal to run
• Promote Deal – Shows this deal on the “Deals” tab on your storefront
• Start/End Dates – Optional. Leave blank to run indefinitely

Conditions

Define when this deal should apply:

• Customer Type
  • All Customers
  • Guest Only
  • Logged-in Only
• Order Type
  • All Orders
  • Delivery Only
  • Collection Only
• Minimum Spend
  • Set a threshold for the order subtotal before the deal activates
• Day & Time Restrictions
  • Choose which days the deal applies (e.g. Monday–Friday)
  • Set optional time windows (e.g. 14:00–17:00 for “Happy Hour”)

Product & Category Restrictions

Use restrictions to control what must—or must not—be in the cart for the deal to apply.

Product Restrictions

• No Product Restrictions – Applies regardless of what’s ordered
• Must Include – Deal only runs if the selected product is in the cart
• Exclude If Present – Deal will not run if the selected product is in the cart

Category Restrictions

• No Category Restrictions – Applies across all products
• Must Include – The cart must include an item from the chosen category
• Exclude If Present – Deal won’t apply if items from this category are present

Final Step: Define the Value

Depending on the type of deal you selected, you’ll enter either:

• A percentage to discount
• A fixed amount to discount
• (For Free Delivery) no value—just confirm

This completes the setup. Click Save to activate the deal if it’s toggled as Active.

Customer Experience

Customers see qualifying deals:

• In the cart (with discount applied)
• On the checkout page
• On the order confirmation and receipt
• In the “Deals” tab (if promotion is enabled)

Notes

• Only active deals will run
• Exclusive deals block all others if triggered
• Priorities control which non-exclusive deals apply when more than one matches
• Deals run automatically—no coupon code needed