Documentation
Categories
Categories are used to organise your products and control how they appear in your online ordering menu. They help customers browse your offerings by section, just like they would with a printed menu.
Common examples include:
- Starters
- Mains
- Desserts
- Drinks
- Pizzas
- Sides
Each category contains one or more products and appears as a separate section on your storefront.
What Categories Do
- Group products for easier browsing
- Control display order in the menu
- Filter what’s shown per location (optional)
- Support translations for multi-language menus
- Can be featured (for highlighting key categories)
Good to Know
- A product can only belong to one category at a time
- Categories are managed by your team and can be hidden or shown as needed
- You can change the order of categories to change their order on the menu
Tips for Setup
- Use clear, short names (e.g. “Burgers”, not “Burger Meals & Sandwich Options”)
- Create separate categories for special menus, like “Lunch Deals” or “Vegan Favourites”
Create a New Category
- Go to the “Categories” section
From the sidebar, open the Categories area. - Click “New Categories”
You’ll see this in the top-right corner. - Fill in the basic details
- Name – This will be visible to customers (e.g. "Wraps", "Hot Drinks")
- Description (optional) – Customer-facing text below the name on the menu
- Order – Numerical order listed on the menu (lower appears first)
- Active – Must be on for the category to appear on your menu
- Save
Click Create to save and start adding products.
Edit an Existing Category
- Open the Categories page
- Find and click on the category you want to update
- Make your changes, such as:
- Renaming the category
- Changing the order it appears in the menu
- Toggling visibility (active/inactive)
- Click Save
Reordering Categories
To change the order of categories on your storefront:
- At any time you can update the order number to move them up or down in the list
- Changes are reflected immediately on the customer-facing menu